Ottawa ON Location 4.8
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Shocks For Cars At Bourk’s Complete Car Care In Ottawa, ON

Shocks for Cars at Bourk's Complete Car Care in Ottawa, ON

At Bourk’s Complete Car Care in Ottawa, we understand how important a well-functioning suspension system is to your vehicle’s overall performance and safety. Car shocks are an integral part of this system, ensuring a smooth and stable ride by absorbing impacts from road irregularities. Whether you’re driving over a pothole or navigating a bumpy road, the shocks and struts in your car play a pivotal role in maintaining control and comfort.

What Are Shocks And Struts?

Shocks and struts are components of your car’s suspension system designed to manage the movement of your vehicle’s springs and absorb shock from the road. Shocks are standalone components, while struts are a structural part of the suspension system, which also includes the coil spring. Together, these parts work to keep your tires in contact with the road, ensuring better handling and safety.

The Role Of The Suspension System

The suspension system in your car, which includes shocks, struts, and coil springs, is designed to provide a smooth ride by absorbing the energy from road bumps and dips. It also plays a vital role in maintaining the vehicle’s stability during acceleration, braking, and cornering. At Bourk’s Complete Car Care, we specialize in maintaining and repairing all aspects of your suspension system to ensure your car runs smoothly and safely.

Signs You Need New Shocks Or Struts

It’s essential to recognize the signs that indicate your shocks or struts may need replacement. These include:

  • Excessive Bouncing: If your car bounces more than usual after hitting a bump, it might be time to replace your shocks or struts.
  • Uneven Tire Wear: Worn shocks or struts can cause uneven tire wear, which decreases tire life and vehicle performance.
  • Leaking Fluid: If you notice fluid leaking from your shocks or struts, it’s a clear sign they need to be replaced.
  • Poor Handling: Difficulty in steering or handling your car, especially during turns, can indicate worn-out shocks or struts.

Importance Of Regular Suspension Checks

Regular suspension checks are crucial for maintaining your car’s performance and safety. At Bourk’s Complete Car Care, we recommend having your suspension system inspected at least once a year or every 20,000 kilometres. Our expert technicians will check all components, including shocks, struts, and coil springs, to ensure they are in good working condition.

Coil Spring And Its Function

The coil spring is a vital part of your car’s suspension system. It supports the vehicle’s weight, absorbs shocks from the road, and helps maintain the car’s height. When the coil spring is in good condition, it works harmoniously with the shocks and struts to provide a comfortable and stable ride. If the coil spring is damaged or worn out, it can lead to a rough ride and potential damage to other suspension components.

Why Choose Bourk’s Complete Car Care?

At Bourk’s Complete Car Care in Ottawa, we pride ourselves on providing top-quality service for all your car maintenance needs. Our team of experienced technicians is trained to handle everything from routine suspension checks to complete replacements of shocks, struts, and coil springs. Here’s why you should choose us:

  • Expertise: Our technicians have years of experience and receive continuous training to stay updated on the latest automotive technologies.
  • Quality Parts: We use only high-quality parts to ensure your car’s suspension system performs optimally.
  • Customer Service: We are committed to providing excellent customer service and ensuring your complete satisfaction.

Our Suspension System Services

We offer a comprehensive range of suspension system services to keep your car running smoothly. These include:

  • Shock and Strut Replacement: If your shocks or struts are worn out, we can replace them with high-quality parts to restore your car’s performance.
  • Coil Spring Replacement: We can replace damaged or worn-out coil springs to ensure your vehicle maintains proper height and handling.
  • Suspension System Inspection: Our thorough inspection will identify any issues with your suspension system and recommend necessary repairs or replacements.

Benefits Of A Well-Maintained Suspension System

Maintaining your suspension system has several benefits:

  • Improved Handling: A well-maintained suspension system ensures better handling and stability, especially during turns and on rough roads.
  • Increased Comfort: Properly functioning shocks and struts absorb road bumps and vibrations, providing a smoother and more comfortable ride.
  • Enhanced Safety: Good suspension components keep your tires in contact with the road, improving traction and braking performance.
  • Longer Tire Life: A well-maintained suspension system prevents uneven tire wear, extending the life of your tires and saving you money.

Common Suspension Problems And Solutions

Understanding common suspension problems can help you recognize issues early and get them fixed promptly. Some common problems include:

  • Worn-Out Shocks or Struts: Symptoms include excessive bouncing, poor handling, and uneven tire wear. The solution is to replace the worn-out shocks or struts.
  • Broken Coil Springs: Symptoms include a sagging car and poor handling. The solution is to replace the broken coil spring.
  • Leaking Shocks or Struts: Symptoms include fluid leakage and poor damping performance. The solution is to replace the leaking shocks or struts.

Contact Us For Your Suspension Needs

If you suspect any issues with your car’s suspension system, don’t hesitate to contact Bourk’s Complete Car Care. Our friendly and knowledgeable staff are here to assist you with all your suspension needs. Whether it’s a routine inspection or a complete replacement of shocks, struts, or coil springs, we’ve got you covered.

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Our Customer Reviews

Mike and Corry are the BEST. They never fail to be extremely helpful, fair and are always of service. I've been coming to Bourk's for almost 20 years and have never had a bad experience.

Jennifer Novak Dec 1, 2025

Great Service, knowledgeable team and fairly priced. If you are looking for a good independent car care, I'd highly recommend them.

Ron Nov 21, 2025

I have now been dealing with Bourk's Complete Car Care on Hamilton for many years, after a recommendation from a friend; I have never regretted it. All of their personnel are friendly, but very competent and attentive to our needs, including sometimes advice on car issues that they would not themselves deal with. They are a garage reassuring to know. I would not hesitate to recommend them to anyone.

Sandra Legault Apr 28, 2024

Excellent service!!!! I love this place!

Julie St-Arnaud Apr 26, 2025

We brought our car for seasonal tire change and for inspection and oil change. Great service overall. I like the portal that shows the Vehicle Condition Report along with estimated cost.

Elizabeth & René Nov 5, 2025

Bourkes always does a great job on my vehicle. I'm very very happy with the service and will definitely return for service

Henry Starzynski Apr 14, 2020

I have been going to Bourk's since they opened on Hamilton. The service is excellent, they are so helpful. I wouldn't go anywhere else.

T Oct 22, 2025

A1 Service !!! Top Of The Line !!! All Great !! All Staff A1 Plus, Plus......!!

Daryl A Larose Mar 21, 2025

We have trusted Bourk's with our car for years. We most recently ordered a headlamp to be installed on our Prius. Mike helped us navigate the ordering process online to help us save money on the part, and the experienced mechanics expertly installed it. We highly recommend Bourk's for their professionalism, expertise, and care.

Kate Smith Oct 8, 2025

Always a great experience no matter the circumstances, been bringing my vehicle to Bourk’s for about 15 years, I trust them completely, a great service provider

Richard Cardinal Sep 14, 2025

This auto repair shop does great work on my car, is very transparent about what they can and cannot do and clearly communicates anticipated costs.

Allister Morrison Sep 9, 2025

Very professional and prompt service. Very friendly people.

Alfred Jaggi Sep 9, 2025

Work done quickly and expertly. Also a patient explanation of work done.

Jane Kelly Aug 31, 2025

My tire had an air leak and needed to be fixed asap but I had to go into the office and couldn’t drop it off at my usual garage. I found this garage online and within 30 m I was dropping it off. From the time I called, arrived and to the time I left, all the staff were very welcoming and friendly. My car was ready within 1 h of dropping it off. I will definitely be returning.

Melissa Auger Aug 3, 2025

Grateful for the good service very efficient.

Louise Martel Jul 16, 2025

Service is always fast and reliable. Pricing always as quoted or less. Appreciate the work!

Kat Childs Jul 1, 2025

We had a noise from the rear shock absorbers on a European Toyota Hilux and they were able to identify and repair it very quickly. Very efficient, thank you again !

Damien Lambert Jun 26, 2025

Brought my car in for a safety certification and some repair work. Corrie was super helpful and responsive every step of the way—great communication and really made the whole process smooth. The work was done professionally and on time. Highly recommend if you’re looking for reliable, honest service!

L. Roscoe Jun 14, 2025

After many years I am still well satisfied with the pleasant service and excellent work of your team. Thanks again.

Paul Guibord Oct 27, 2024

The best auto shop in Ottawa, you will never be disappointed!

Tony Ren May 7, 2025

I have taken my car to Bourk's since 2019. The service has been consistently reliable, professional and friendly. I trust them and recommend them to others.

Angela Cotter May 1, 2025

Been going here for 20 years. Trustworthy.

Kelly Hart Apr 30, 2025

Honest, capable, and caring

Alex Smith Apr 23, 2025

A friendly, trustworthy shop.

David Simms Apr 22, 2025

Have been there multiple times and always happy with the service! Would definitely recommend!

Darian Stevenson Apr 8, 2025

The good folks at Bourks squeezed my car for an emergency repair even though they were fully booked. The work was great and the service was excellent!

PA Apr 3, 2025

I've been going to Bourk's for over a year now and I have to say that they are one of the most honest, highly skilled, and well-resourced garages I've ever been to. I occasionally get second opinions from other mechanics for work Bourk's has quoted and every time the second opinion matches Bourk's diagnosis and often Bourk's quote comes in lower than the second opinion. I highly recommend Bourk's for whatever vehicle you own.

Devlyn Apr 2, 2025

I've been bringing my car here for the last year. I've had good honest service and great explanations of the work done.

France Cyrenne Mar 6, 2025

Would recommend to anyone in the city looking for reliable and honest auto repairs. Always great service any time I go, and they’re upfront and honest about everything!

Laura Sarro Mar 5, 2025

Great work. Honest people. I would certainly return again when I need more work done on my vehicles.

Mark Millar Mar 1, 2025

Great service from the entire team. The mechanic had great knowledge and honest feedback.

Nisal Goonasinghe Feb 26, 2025

Fair and honest. Voja

Vojislav Radonjic Dec 11, 2020

I've got nothing but good things to say about Bourk's. I have had my car in for three unrelated types of repairs in the past 2 months. The service advisors have explained things in detail. They even managed to salvage some parts - saying that they were still usable, just needed some minor clean-up, rather than needing replacement. Thus saving me money. I will keep going back and highly recommend.

Dawn Finn Jul 20, 2024

Good Morning, While navigating the recent winter snow storm, I found myself stuck in driveway. While attempting to power my way out of it, I heard a clunk sound: not good. I needed to know what that was, so I first booked an inspection with my dealer just to cover my bases for an appointment. I contacted Bourk's Auto next and was given the opportunity to bring the car in right away before the rush. I brought it in within 20 minutes of the call and the mechanic put it up on the hoist and test drove it to see any issues. No issues, and the best thing, NO CHARGE. You can't beat that. Thank you Bourk's Auto, James

J Gomez Feb 14, 2025

Always pleased with the service at Bourk's.

mike moran Jan 31, 2025

Always great service and good people to deal with. Thank you

Jim Bourchier Jan 21, 2025

Bourk's has serviced our cars for 20-some years now. Their work has always been professional, thorough, and very good value. Staff members are also very personable and accessible. Most recently, they booked us in promptly for urgent & unexpected repairs. We will continue to take our car to Bourk's for service, and we have recommended Bourk's to friends and colleagues looking for a competent and trustworthy garage.

John Saxby Apr 26, 2016

Lost brakes over the weekend. Dropped vehicle off on Sunday with no appointment. Caliper was replaced, fixed the next day. Thanks again for the awesome turn around time!!

Lorne Critch Jan 11, 2025

Had my van serviced again by the team at Bourk's. Having to take my vehicle in to get work done always drives me crazy. Lucky for me all the professionals at this location calm me down. They listen, they solve problems, they offer honest advice, they never make you feel inferior. The work is always done in a reasonable time frame, the quality of work is excellent, and costs are competitive. I have never looked anywhere else since I found this gem of a repair shop a few years ago. Will always return here. Thank you.

Debbi M Dec 28, 2024

Thank you once again for the ultimate service! Love my new fancy rims and tires...I cannot say enough great things about all of you. Merry Christmas and Happy New Year, see you soon !

Kim Azulay Jul 26, 2024

I've been a satisfied customer for more than 45 years. And they were providing great service for many years before that. A business does not survive that long unless they know how to keep their customers happy.

David Raynes Dec 21, 2024

Happy with the service and the price. Very knowledgeable front counter staff who can walk you through, with as much detail and justification as you need, the work done and the reasons why.

Brad S. Dec 21, 2024

Great garage have been using them for years! Customer service professional, they never recommend anything that is not needed.

carl nigi Nov 30, 2024

It is great to have Bourk's in the neighbourhood. I have trusted the shop for over 20 years to maintain a variety of vehicles. The staff members are gracious, knowledgeable and respectful.

K Gunn Dec 20, 2024
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