Bourk’s Complete Car Care Carling Avenue

Took my car here after my ball joint failed while on the highway. Guys inspected it and warned of bigger transmission damage before doing any work on the ball joint. They could have easily fixed the obvious damage and taken my money but they were honest about the risks and potential costs. They were incredibly patient while i figured out my next steps. Will definitely be coming back in the future for any work on my next vehicles.

Andre T Mar 5, 2025

I recently took my car to Bourk's Complete Car Care, and I was really impressed by their service. The team diagnosed the problem quickly and clearly explained what needed to be done. The members are professional, knowledgeable, gracious and respectful. Great Service. It is great to have Bourk's in the neighborhood. I will definitely be returning for any future car repairs and highly recommend them to anyone in need of reliable and trustworthy service. Thank you

Khadijeh Miarabbas Kiani Jan 31, 2025

Top notch customer service. Fast, friendly and insightful service with a detailed explanation of problems found and work done to fix them. Worth your time.

Sean Weekes Sep 5, 2024

People at Bourk's will do their best to understand your requests and provide the most adequate service possible. Fair pricing and fast service. I recommend.

Claudio Gondo Jan 26, 2025

Trustworthy and reliable. My go to spot for any of my car issues

denny khoerniawan Jan 14, 2025

Greetings, Just a quick in and out for an oil change. Done very quickly. Left with estimate for service works recommended for the spring. Frank Klatecki

Frank Klatecki Jan 4, 2025

Had to get a tire plugged over the holidays. They were fast, polite and charged a fair rate. Highly recommended.

David Kohli Dec 24, 2024

Great, honest, professional garage. We used to take our vehicles to the dealership for work thinking they needed the proprietary software to diagnose and reprogram the services reminders. Not any more.

John Chu Dec 10, 2024

Great experience as a first time customer! Came in for an alignment on my old farm truck, frame was bent and not in the greatest shape and they did everything possible to make it drive straight. Very professional company with knowledgeable technicians. They gave me reliable information I could trust. Also printed off multiple specification sheets of the truck’s current alignment, and other information as to things to look out for. Would recommend to anyone in need of automotive repair or maintenance.

cameron nipius Nov 29, 2024

We have being going to Bourk’s for our auto service for ten years (since 2014). We have always being pleased with Bourk’s professional and trustworthy service!

Sendahl Kingston Nov 14, 2024

Once again, I must thank the staff at Bourk's for an outstanding job servicing my car. They consistently are proactive about my service requirements saving me money down the road and often find items that previously were missed by other shops. I will stay with this crew forever. Can't say enough about their professionalism and dedication to superior service. Thanks again for a great experience Bourk's.

D B Nov 14, 2024

Friendly, efficient, competent and honest service! Nothing but praise and thanks for the Bourks team, who I've been using regularly for years.

Dean Proctor Oct 16, 2024

Best goatse mural in all of Ottawa

Matthew Horwood Oct 15, 2024

The real deal of honest garages. BOURKS checked all systems, made recommendations with quotes and did all the work for a resonable price. My car is ready the next season.

Josette Louli-Matheson Oct 10, 2024

2024 update: This place is still great. Professional, very helpful, reasonably priced, and trustworthy. Highly recommended. Great, professional, friendly service. And shuttle service is very handy.

Bruce Cowin Jun 23, 2018

Mechanics that I can trust. Have been going to them for 20 years because they do good work and are honest.

B Po Aug 3, 2024

They're extremely professional

Bran Yip Jul 23, 2024

Always honest, always fair, always high quality. Auto repair / maintenance is never cheap but if you want quality honest service, there's none better

Darren Webster Jul 10, 2024

They were incredible. My husband had used the Parkdale location and this time we used the Kanata one. Unbelievable, customer service and the prices are very reasonable. Overall it was a great experience and already recommended someone. Will continue to use this shop for all our mechanic needs. Thank you.

Sarria Family Jul 8, 2024

Been bringing my vehicles here for years now, Stuart is one reason for this… takes the time to explain what work was done by the techs, things that should be serviced soon and can wait for a later time. Tries to find ways to make the custom happy. Hard to find people like that these days. They are busy, what you expect from a better service center

Lorne Critch Jun 28, 2024

Seriously the best shop around I have many vehicles and found it hard to trust alot of other garages but these guys really went the extra mile for me and know there stuff better than any other garages around

Dustyn Kerr Jun 14, 2024

After years of searching for a reliable mechanic in Ottawa, I finally found a trustworthy alternative to the pricey Acura dealership. I scheduled an appointment with this new shop for an A/C recharge and brake service, and they exceeded my expectations. Not only did they address my specific concerns, but they also conducted a thorough inspection of my car, identifying the need to replace the air intake and cabin filter. Their meticulous approach included a comprehensive leak test on the A/C system using UV light, dye detection fluids, and nitrogen, confirming no issues (A/C works great after the recharge). They also checked the condition of the condenser, which turned out to be in good shape. Despite a minor squealing noise in the brakes, they found no significant problems but did tighten a loose heat shield, which noticeably reduced other noises. Additionally, the shuttle service they provided was a great touch for convenience. Overall, the experience was a relief, as it didn't drain my wallet like previous visits to the dealership.

Keertesh Kapadia Jun 14, 2024

Had them reprogram my FRM module for my BMW. Not many places offer this. Was super happy with the service I recieved. I am looking for a new garage in town. Figured I would give them a try. i spoke to Kevin and was informed they are fairly booked up. I was advised that they may be able to squeeze me in between jobs if I dropped off my vehicle overnight. I just dropped my car off tonight :)

billy c Jun 11, 2024

A really well run garage. Always up front with you and only do work that is necessary

Bruce Hetherington Jun 4, 2024

Excellent. Prompt service

DYNO Mark Jun 4, 2024

It was super easy and quick to schedule an appointment online. Drop off was a breeze. They’ve really embraced technology and email a report about the vehicle including recommended maintenance. There are even pictures of the air filters and various parts. That kind of transparency is really refreshing. They’ve got a great team. I’ve been served by Stuart many times. Very trustworthy. I’ll definitely keep bringing my vehicle there.

Thomas Cort Jun 1, 2024

Amazing crew, great and honest service. Work is great and timely.

Scott Howells May 27, 2024

Highly recommended. Had a very good experience. A bit expensive but when the service is that good it is justified.

Hana' I Apr 24, 2024

First time... will return.

Suzanne Lemieux Apr 15, 2024

I took my Hyundai Elantra 2016 to get Safety Inspected as I wanted to ensure it was able to be passed to my daughter. Bourk's on Carling did just that and I went ahead with other recommendations. After my daughter has been driving now her car for a couple weeks it is working better than when I owned it. Service far beyond my shops these days. I am extremely pleased. Awesome work, and friendly atmosphere. Thanks so much

Dennis Green Apr 3, 2024

For over 20 years, I have trusted Bourk's to repair our family vehicles.

Collin Wilson Mar 1, 2024

I first went to Bourk's over 20 years ago, good people (appreciated).... I decided to accept their wheel alignment service price but be sure to look out for an environmental charge. So strange.

Jimmy L Feb 24, 2024

Very pleased with their service. They have a great team there. Honest, reliable service.

Kevin A Feb 13, 2024

While it took a while to get my car in, service was quick, efficient and the process was very transparent. I especially liked the checklist breakdown of the services and items and costs delivered digitally to approve. Shuttle service was very handy as well. Will likely bring my car in again for future service.

Angela W Jan 4, 2024

The garage did an excellent job rustproofing my car for the second time, and when I returned to address the clunking noise and my e-brake, they once again provided exceptional service. I was extremely pleased with how they resolved the issues with my vehicle. I would wholeheartedly recommend them to others, and I'll certainly return if I encounter any future issues with my car.

Rabih Moumne Nov 19, 2021

Great service.

Mike Belanger Dec 10, 2023

Good service and the shuttle is very convenient in the winter!

Brandon Mackean Dec 5, 2023

Super friendly, professional place. They were able to fit me in which I really appreciated.

Mike Beaudet Dec 1, 2023

The service at the Bourk's in Kanata has always been top notch. They are courteous, knowledgeable, honest and fairly priced. They often bend over backwards to accommodate our requests. As a result, Bourk's is definitely our "go to" car service provider, hands down.

Allan Alcantara Nov 22, 2023

Thanks so much for the quick and excellent maintenance on my vehicle for winter tire install and oil change! Kevin was very knowledgable and walked me through all the details! Friendly and awesome service!! So happy to have you folks in our neighbourhood! Cheers!

Shane Neville Nov 24, 2022

Great service & always honest. I bring my car to them when visiting from Toronto as I can guarantee proper service & maintenance.

Rhonda Holmes Oct 11, 2023