Ottawa ON Location 4.8
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Steering and Suspension Service in Nepean, ON

Steering and Suspension Service

Welcome to Bourk’s Complete Car Care, your premier destination for steering and suspension services in Nepean, ON. Our expert team is committed to ensuring your vehicle’s steering and suspension systems are functioning optimally for a safe and comfortable driving experience.

Understanding the Steering and Suspension Systems and Their Various Components

Your vehicle’s steering and suspension systems are pivotal in maintaining a smooth, stable, and safe drive. The suspension system includes key components such as:

Shock Absorbers: These crucial parts of your car’s suspension system work hard to soak up shocks from road bumps and potholes, ensuring your ride is smooth and comfortable.

Springs: Serving as the core of the suspension system, springs bear the weight of your car and adjust to road irregularities. They’re key to keeping you stable and secure, no matter the road condition.

Struts: Struts are an integral part of your suspension, often working alongside shock absorbers. They support your car’s weight and help keep the tires aligned, ensuring a steady and balanced ride.

The steering system, on the other hand, allows you to control the direction of your vehicle with ease. It includes components such as:

Steering Wheel: It’s your main interface with your car’s direction – the steering wheel. This essential component allows you to guide and control the direction of your vehicle with precision.

Rack and Pinion: This mechanism translates the movement of your steering wheel into the turning of your car’s wheels. It’s what makes your steering sharp, and your turns accurate.

Power Steering Pump: This component makes steering smoother and less strenuous. The pump uses hydraulic or electric power to assist you in maneuvering your vehicle. This simplifies the effort needed to steer, especially during sharp turns.

As we can see, the steering and suspension systems have a number of components that work in harmony with one another. It’s important to make sure each component is serving its function and is in good condition.

Common Signs of Issues with the Steering and Suspension System

It’s essential to recognize the signs that your steering and suspension system may need attention. These can include:

  • Difficulty in turning the steering wheel, indicating potential power steering issues.
  • Unusual noises, such as creaking or knocking when driving over bumps or during turns.
  • Excessive bouncing or swaying after going over bumps or during wind gusts.
  • Uneven tire wear, which can be a symptom of misaligned wheels, is often related to suspension issues.
  • The vehicle pulling to one side, suggesting alignment or suspension problems.

If you notice any of these symptoms, it’s time to get your steering and suspension checked by professionals.

The Importance of Regular Steering and Suspension Maintenance

Maintaining your vehicle’s steering and suspension systems is not just about ensuring a smooth ride; it’s also about safety. Regular maintenance helps to prevent wear and tear of critical components, reducing the likelihood of unexpected and potentially dangerous failures. By ignoring the warning signs mentioned above, you are also increasing the chances of greater, more costly repairs being necessary in the future.

Well-maintained systems also contribute to the longevity of your vehicle, ensuring optimal performance and fuel efficiency. This is critical in saving money and getting the most out of your vehicle.

Types of Steering and Suspension Services Offered at Bourk’s

At Bourk’s Complete Car Care in Nepean, ON, we offer a wide array of services to keep your steering and suspension systems in top condition. Our services include:

Suspension Repair and Replacement: Whether it’s a bumpy ride due to worn-out shock absorbers or you need a full suspension overhaul, our team is equipped to handle it all. We ensure your suspension system is restored to its optimal condition for a smooth driving experience.

Shocks and Struts Service: These vital components of your suspension system are thoroughly inspected and replaced if necessary. Regular maintenance of shocks and struts is key to maintaining proper vehicle handling and ride comfort.

Wheel Alignment: We provide precise wheel alignment services, crucial for ensuring even tire wear and accurate steering. Proper alignment is not just about a straight drive; it’s also about safety and efficiency.

Power Steering Repair: Experiencing stiffness in your steering? We diagnose and fix any issues in your power steering system, ensuring your steering is smooth and effortless.

Steering System Inspection: Our comprehensive inspection covers all aspects of your steering system. From the steering wheel to the rack and pinion, we ensure every component functions as it should for safe and responsive steering.

Suspension System Check-Up: We conduct detailed evaluations of your entire suspension system, checking for any signs of wear or damage. This preventive approach helps avoid more significant problems down the road and maintains your vehicle’s performance.

At Bourk’s Complete Car Care in Nepean, ON, our goal is to ensure that your vehicle’s steering and suspension systems are always in top-notch condition, providing you with a safe, comfortable, and enjoyable driving experience.

Advanced Diagnostics and Repair Techniques

Utilizing the latest automotive technology, we employ advanced diagnostics to accurately identify issues within your steering and suspension systems. Our technicians use a combination of computerized testing and hands-on inspection to pinpoint problems accurately. Once diagnosed, we employ cutting-edge repair techniques and high-quality parts to ensure durable and reliable repairs.

How You Can Enhance the Lifespan of Your Steering & Suspension System

To maximize the lifespan and performance of your steering and suspension system:

  • Regularly check and maintain the appropriate level of power steering fluid.
  • Schedule periodic wheel alignments, especially after hitting potholes or curbs.
  • Pay attention to changes in your vehicle’s handling or noises from the suspension.
  • Have your vehicle’s suspension and steering components inspected regularly, especially shock absorbers and struts, to identify wear before it leads to bigger issues.

Choose Bourk’s Complete Car Care for Your Steering and Suspension Service Needs in Nepean, ON

For top-quality steering and suspension services in Nepean, Bourk’s Complete Car Care is your trusted choice. We pride ourselves on delivering exceptional repair services with a focus on customer satisfaction and vehicle safety. Whether a routine check or a complex repair, our team is equipped to handle all your steering and suspension needs. Contact us today to schedule your service and ensure your vehicle remains safe, comfortable, and reliable on the road.

Our Customer Reviews

I have now been dealing with Bourk's Complete Car Care on Hamilton for many years, after a recommendation from a friend; I have never regretted it. All of their personnel are friendly, but very competent and attentive to our needs, including sometimes advice on car issues that they would not themselves deal with. They are a garage reassuring to know. I would not hesitate to recommend them to anyone.

Sandra Legault Apr 28, 2024

Excellent service!!!! I love this place!

Julie St-Arnaud Apr 26, 2025

We brought our car for seasonal tire change and for inspection and oil change. Great service overall. I like the portal that shows the Vehicle Condition Report along with estimated cost.

Elizabeth & René Nov 5, 2025

Bourkes always does a great job on my vehicle. I'm very very happy with the service and will definitely return for service

Henry Starzynski Apr 14, 2020

I have been going to Bourk's since they opened on Hamilton. The service is excellent, they are so helpful. I wouldn't go anywhere else.

T Oct 22, 2025

A1 Service !!! Top Of The Line !!! All Great !! All Staff A1 Plus, Plus......!!

Daryl A Larose Mar 21, 2025

We have trusted Bourk's with our car for years. We most recently ordered a headlamp to be installed on our Prius. Mike helped us navigate the ordering process online to help us save money on the part, and the experienced mechanics expertly installed it. We highly recommend Bourk's for their professionalism, expertise, and care.

Kate Smith Oct 8, 2025

Always a great experience no matter the circumstances, been bringing my vehicle to Bourk’s for about 15 years, I trust them completely, a great service provider

Richard Cardinal Sep 14, 2025

This auto repair shop does great work on my car, is very transparent about what they can and cannot do and clearly communicates anticipated costs.

Allister Morrison Sep 9, 2025

Very professional and prompt service. Very friendly people.

Alfred Jaggi Sep 9, 2025

Work done quickly and expertly. Also a patient explanation of work done.

Jane Kelly Aug 31, 2025

My tire had an air leak and needed to be fixed asap but I had to go into the office and couldn’t drop it off at my usual garage. I found this garage online and within 30 m I was dropping it off. From the time I called, arrived and to the time I left, all the staff were very welcoming and friendly. My car was ready within 1 h of dropping it off. I will definitely be returning.

Melissa Auger Aug 3, 2025

Grateful for the good service very efficient.

Louise Martel Jul 16, 2025

Service is always fast and reliable. Pricing always as quoted or less. Appreciate the work!

Kat Childs Jul 1, 2025

We had a noise from the rear shock absorbers on a European Toyota Hilux and they were able to identify and repair it very quickly. Very efficient, thank you again !

Damien Lambert Jun 26, 2025

Brought my car in for a safety certification and some repair work. Corrie was super helpful and responsive every step of the way—great communication and really made the whole process smooth. The work was done professionally and on time. Highly recommend if you’re looking for reliable, honest service!

L. Roscoe Jun 14, 2025

After many years I am still well satisfied with the pleasant service and excellent work of your team. Thanks again.

Paul Guibord Oct 27, 2024

The best auto shop in Ottawa, you will never be disappointed!

Tony Ren May 7, 2025

I have taken my car to Bourk's since 2019. The service has been consistently reliable, professional and friendly. I trust them and recommend them to others.

Angela Cotter May 1, 2025

Been going here for 20 years. Trustworthy.

Kelly Hart Apr 30, 2025

Honest, capable, and caring

Alex Smith Apr 23, 2025

A friendly, trustworthy shop.

David Simms Apr 22, 2025

Have been there multiple times and always happy with the service! Would definitely recommend!

Darian Stevenson Apr 8, 2025

The good folks at Bourks squeezed my car for an emergency repair even though they were fully booked. The work was great and the service was excellent!

PA Apr 3, 2025

I've been going to Bourk's for over a year now and I have to say that they are one of the most honest, highly skilled, and well-resourced garages I've ever been to. I occasionally get second opinions from other mechanics for work Bourk's has quoted and every time the second opinion matches Bourk's diagnosis and often Bourk's quote comes in lower than the second opinion. I highly recommend Bourk's for whatever vehicle you own.

Devlyn Apr 2, 2025

I've been bringing my car here for the last year. I've had good honest service and great explanations of the work done.

France Cyrenne Mar 6, 2025

Would recommend to anyone in the city looking for reliable and honest auto repairs. Always great service any time I go, and they’re upfront and honest about everything!

Laura Sarro Mar 5, 2025

Great work. Honest people. I would certainly return again when I need more work done on my vehicles.

Mark Millar Mar 1, 2025

Great service from the entire team. The mechanic had great knowledge and honest feedback.

Nisal Goonasinghe Feb 26, 2025

Fair and honest. Voja

Vojislav Radonjic Dec 11, 2020

I've got nothing but good things to say about Bourk's. I have had my car in for three unrelated types of repairs in the past 2 months. The service advisors have explained things in detail. They even managed to salvage some parts - saying that they were still usable, just needed some minor clean-up, rather than needing replacement. Thus saving me money. I will keep going back and highly recommend.

Dawn Finn Jul 20, 2024

Good Morning, While navigating the recent winter snow storm, I found myself stuck in driveway. While attempting to power my way out of it, I heard a clunk sound: not good. I needed to know what that was, so I first booked an inspection with my dealer just to cover my bases for an appointment. I contacted Bourk's Auto next and was given the opportunity to bring the car in right away before the rush. I brought it in within 20 minutes of the call and the mechanic put it up on the hoist and test drove it to see any issues. No issues, and the best thing, NO CHARGE. You can't beat that. Thank you Bourk's Auto, James

J Gomez Feb 14, 2025

Always pleased with the service at Bourk's.

mike moran Jan 31, 2025

Always great service and good people to deal with. Thank you

Jim Bourchier Jan 21, 2025

Bourk's has serviced our cars for 20-some years now. Their work has always been professional, thorough, and very good value. Staff members are also very personable and accessible. Most recently, they booked us in promptly for urgent & unexpected repairs. We will continue to take our car to Bourk's for service, and we have recommended Bourk's to friends and colleagues looking for a competent and trustworthy garage.

John Saxby Apr 26, 2016

Lost brakes over the weekend. Dropped vehicle off on Sunday with no appointment. Caliper was replaced, fixed the next day. Thanks again for the awesome turn around time!!

Lorne Critch Jan 11, 2025

Had my van serviced again by the team at Bourk's. Having to take my vehicle in to get work done always drives me crazy. Lucky for me all the professionals at this location calm me down. They listen, they solve problems, they offer honest advice, they never make you feel inferior. The work is always done in a reasonable time frame, the quality of work is excellent, and costs are competitive. I have never looked anywhere else since I found this gem of a repair shop a few years ago. Will always return here. Thank you.

Debbi M Dec 28, 2024

Thank you once again for the ultimate service! Love my new fancy rims and tires...I cannot say enough great things about all of you. Merry Christmas and Happy New Year, see you soon !

Kim Azulay Jul 26, 2024

I've been a satisfied customer for more than 45 years. And they were providing great service for many years before that. A business does not survive that long unless they know how to keep their customers happy.

David Raynes Dec 21, 2024

Happy with the service and the price. Very knowledgeable front counter staff who can walk you through, with as much detail and justification as you need, the work done and the reasons why.

Brad S. Dec 21, 2024

Great garage have been using them for years! Customer service professional, they never recommend anything that is not needed.

carl nigi Nov 30, 2024

It is great to have Bourk's in the neighbourhood. I have trusted the shop for over 20 years to maintain a variety of vehicles. The staff members are gracious, knowledgeable and respectful.

K Gunn Dec 20, 2024

Another great experience with bourkes.

sarah madden Dec 19, 2024

Very good service. Thanks

Kevin Doyle Nov 1, 2024

Have been several times and each time service has been just great. Only fix what needs fixing, and good advice about other repairs

Ross May Dec 10, 2024
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